Refund policy

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Return and Refund Issues
Certain types of items cannot be returned such as custom products, which we currently sell. Please get in touch if you have questions or concerns about your specific item. 
You can always contact us for any feedback or questions at ywondercrafts@gmail.com.

Refunds
We will notify you once we’ve reviewed your item and you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. 
If more than 15 business days have passed since we’ve approved your return, please contact us at ywondercrafts@gmail.com.